Doggie Doo Care is an independently owned and operated business (“us,” “we” or “our”) that provides pet-waste removal services to residences, businesses and commercial properties. You agree to the following terms of service (“Terms”) that govern the sales and services provided by us (“Services”). By accepting the Services you hire us for, you are bound to these Terms. The customer understands our ability to provide the Services can be dependent on weather, condition of grass height, access to your yard which is your own responsibility, and other unknown outside influences.

DOG WASTE REMOVAL SERVICE

Doggie Doo Care offers residential and commercial pet waste removal services. These services include weekly, 2x per week, bi-weekly, monthly and one time scheduled cleanings. All quotes are based on 1/4 acre cleaning area. Larger areas may have an additional charge.

We also offer bucket service, in which we supply a bucket, a lid and a trash bag that we will change out once a week and haul off any waste. This service is perfect for dog waste, kitty litter or any other furry friends waste you need disposed of. 

Doggie Doo Care does not service Gated communities that require a yearly gate pass at this time.

ACCESSING YOUR YARD

The Customer understands that if Doggie Doo Care can’t access the area

needing cleaned due to locked/blocked/frozen gates or dogs in the yard; the scoop will

be skipped and charges will still apply. Doggie Doo Care suggests adding gate

combinations or lock keys to your file to avoid locked gates. If the customer requests we

come back, a $5+ driving fee will be added to the customer’s bill for the following month.

WEATHER

Doggie Doo Care will work through the rain and cold as long as we can safely do so. Doggie Doo Care reserves the right to cancel or reschedule service due to weather. The customer understands we cannot work through severe thunderstorms, high winds, or extremely high/low temperatures, and flooding. If there is severe weather that prevents pickup and we cannot make it up within two days, service will resume the following week. Charges still apply to missed cleanings due to weather.

HOLIDAYS Doggie Doo Care does not provide services on the following holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day. If your pick up day falls on one of these days, we will skip service that week and pick up the following week. There are no refunds for a missed pick up due to holidays. We still have to do the work and pick up all of the poop from the week prior.

BILLING

Doggie Doo Care pre-bills monthly for our service and requires a credit card on file. Your account will be charged within the first 5 days of the month on a continual basis until service is cancelled/paused. If your card is declined, we will pause service immediately until the issue has been resolved. If more than 30 days have passed since your last clean up, a first time clean up fee will be applied. We will only pause service for periods of 30 days. If service does not resume after the 30 day period you will be removed from the schedule.

One Time and Initial Cleanings will be billed after the service has been completed. If your initial cleaning falls in the middle of a month there will be an additional prorated charge on the first invoice for the remainder of the month.  After that, as stated above, the card will be charged within the first five days of each month going forward.

LEAVES, DEBRIS AND TALL GRASS

We will always do our best to clean your yard the best that we can. We understand that maintaining your yard is a lot of work and it may not always be in the best shape. The customer understands that it can be very difficult to find dog poop in tall grass or in a yard full of leaves or other debris. If your grass is tall when we come, there may be some dog waste that is missed. We will be back on our next scheduled visit and will get anything that was missed if yard maintenance is complete.